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Abandoned Registrations not exporting

Posted: May 31, 2015 at 7:29 am

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Burnt Orange Design

May 31, 2015 at 7:29 am

Hi,
I’m having a problem with the Abandoned registrations not showing in the All Registrations CSV file. According to the post the issue was fixed in version 4.6.20…https://eventespresso.com/topic/cannot-create-create-a-decent-csv-file-with-registrations/

I have version 4.6.30, but there are still some registration missing from my export. Is there a way to fix this?

Thanks!


Tony

  • Support Staff

May 31, 2015 at 2:54 pm

Hi there,

Registrations with Abandoned Transactions are only included within the CSV if the Registration has been Approved.

So can you confirm if these missing registrations are Approved or another status?

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