Support

Home › Forums › Event Espresso Premium › Abandon Cart Registrations Showing Up in App

Abandon Cart Registrations Showing Up in App

Posted: March 17, 2021 at 5:24 pm

Viewing 1 reply thread


refocuseducation

March 17, 2021 at 5:24 pm

Hello!

Our Instructors have noticed that registrants who have abandoned their cart and haven’t fully registered for the course are showing up in the app as a course attendee. They have not paid for the course, so I’m not sure why they are showing up in the app. Please advise, thanks!


Josh

  • Support Staff

    •

March 17, 2021 at 6:00 pm

Hi,

Those should show up in the list, with a “Pending Payment” note. This is when the “All” view is selected. You can change the filter for the view to “Approved”, then only paid registrations will be displayed.

Viewing 1 reply thread

The support post ‘Abandon Cart Registrations Showing Up in App’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Josh 3 years, 8 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso