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David
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April 8, 2015 at 2:07 pm
I upgraded to Event Espresso 4.6.19 this morning, and am getting a registration error that says “A valid transaction could not be initiated for processing your registration”. Any ideas?
Video of registration error here: https://www.youtube.com/watch?v=fAdZ7GUvC4s
It is located at http://www.nmcadv.org/events/nmcadv-member-meeting-spring-2015-las-cruces/
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Lorenzo Orlando Caum
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April 8, 2015 at 2:22 pm
Hi David, could you retest with only Event Espresso running and let us know if the issues continues?
If it doesn’t, then please restore your site a few plugins at a time until you locate the source of the conflict.
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Lorenzo
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David
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April 8, 2015 at 3:06 pm
Hi Lorenzo – Okay did all that. Found that a plugin called “mbertGroup – AllInOne – Content Slider” is somehow causing the problem. The only place we have this shortcode is on our home page, so not sure why it is interfering and hasn’t been a problem before. Unfortunately, this is a critical piece of our website.
I could create a temporary admin account if you are willing to poke around, or send me some ideas.
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Lorenzo Orlando Caum
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April 8, 2015 at 4:03 pm
Hi David, this sounds similar although the name is a little different:
http://codecanyon.net/item/jquery-banner-rotator-content-slider-carousel/1534434
Is that plugin up to date?
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Lorenzo
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David
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April 9, 2015 at 4:03 pm
Thanks Lorenzo. I decided to just find another slider plugin and all now works. Huge IT slider is what I’m using now with no conflicts (and it was free).
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Dean
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April 10, 2015 at 2:23 am
Hi David,
Thanks for sharing! I assume this ticket is now resolved?
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David
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April 10, 2015 at 7:18 am
Yes, Thanks!
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