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A valid Support License Key is needed to enable automatic upgrades. Please reset

Posted: February 12, 2015 at 9:40 am

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Shai Slagter

February 12, 2015 at 9:40 am

Hi,

I’m getting this message in my list of plugins

A valid Support License Key is needed to enable automatic upgrades. Your current account does not allow automatic upgrades on more than one domain

I attempted a reset but it’s asking me to purchase.

Domain is not changing.

I see others have had similar issues. Could you please reset my key?

Thanks,


Garth

  • Support Staff

February 12, 2015 at 9:48 am

HI Shai,

How are you today?

Hi,

How are you today?

I’ve reset your license key. Please remove your license key from the General Settings page of Event Espresso and save the form blank without a license key. Then re-enter your license key again which should enable the new domain and/or one-click upgrades. Let me know if I can do anything else for you.


Garth

  • Support Staff

February 12, 2015 at 9:49 am

Hi Shai,

How are you today?

I’ve reset your license key. Please remove your license key from the General Settings page of Event Espresso and save the form blank without a license key. Then re-enter your license key again which should enable the new domain and/or one-click upgrades. Let me know if I can do anything else for you.

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