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Bob Randklev
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February 12, 2017 at 12:24 pm
We upgraded this morning and all appears fine until you click “Register Now” for a class and we see:
Service Unavailable
PHP did not respond properly to the request. As a result, Apache considers the PHP-FPM service to be unavailable.
The php logs don’t point to anything specific but says:
[Sun Feb 12 14:01:29.539739 2017] [proxy_fcgi:error] [pid 5927:tid 140712255321856] [client 97.125.142.20:35637] AH01067: Failed to read FastCGI header – see https://serverpilot.io/community/articles/error-failed-to-read-fastcgi-header.html for more information, referer: https://streetsmartsdriversed.com/events/jh-118/
[Sun Feb 12 14:01:29.539795 2017] [proxy_fcgi:error] [pid 5927:tid 140712255321856] (104)Connection reset by peer: [client 97.125.142.20:35637] AH01075: Error dispatching request to : , referer: https://streetsmartsdriversed.com/events/jh-118/
We’ve shut off caching with cloudflare and if you refresh the page it loads.
This is a Ded Server and we’ve restarted php but no change.
Site runs fine until it comes time to register?
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Bob Randklev
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February 12, 2017 at 6:47 pm
We changed php version to 5.4 and solve the problem. We have been running 5.6 for a few months now, any reason why 5.4 would act differently?
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Josh
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February 13, 2017 at 9:31 am
Hi Bob,
You can troubleshoot this by following this guide:
https://serverpilot.io/community/articles/error-failed-to-read-fastcgi-header.html
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Bob Randklev
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February 13, 2017 at 6:47 pm
Yes Josh I posted that in the error code yesterday.
Any reason why the latest update could be conflicting with php 5.6?
Any reason we had to revert back to 5.4?
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Josh
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February 14, 2017 at 9:34 am
The possible reasons are in the guide I linked to. Other sites are running PHP 5.6 with Event Espresso and they’re working OK.
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