Support

March 16, 2017 at 5:32 am

Hey Tony … here is the answer to your first question regarding the permalinks:

Post name is fine.

You guys rock as always. That worked!

Great, I’m glad its working for you now.

A quick explanation as to what I think has happened is the ‘original’ event registration page (which may have been called something else) with id 789 was perm deleted from the site. The Main Registration Page setting you updated above sets the registration page to link to, so that was set to the ‘original’ page and creating links that went to a now non existing page.

Make sense?

Note you can not update the title of your ‘Event Registration New’ page to something else if preferred, even if just removing the ‘New’ text. After dong so you don’t need to update the ‘Main Registration Page’ settings as its set to the page already regardless of the page title.

Also if you have a minute it would be greatly appreciated if you could share your Event Espresso experience.

March 16, 2017 at 12:20 pm

Three /// is not correct, and the URL is also missing your site’s domain. That link should actually look something like:

http://www.megafootballcamps.com/thank-you/?r_id=10-58ca14196945b

It looks like your thank you page isn’t set up correctly though.

Can you go to the Event Espresso > General Settings page and check what’s set for the Thank you and Return Payment page?

March 16, 2017 at 5:02 pm

The “Thank you and Return payment” page is set to: Main Page … I’m thinking I need to change it to the “Payment/ThankYou Page.”

That should be set to the page that contains the [ESPRESSO_PAYMENTS] shortcode, which appears to be this one:

http://www.megafootballcamps.com/thank-you/

It doesn’t actually matter what the pages are called, the important thing is the pages selected in EACH of those sections is the page that contains the shortcode it mentions.

Your cancel page looks correct:

http://www.megafootballcamps.com/registration-cancelled/

Make sure that’s the page set for the Cancel Return URL (and that page actually does have the correct shortcode on it, not just some text)

Finally the Notify URL page should likely be this one:

http://www.megafootballcamps.com/transactions/

Select that page for that section and update the settings.

Then rung through a registration AND payment to confirm everything is working correctly on the site.

March 17, 2017 at 4:05 am

That’s from some styles within your theme, the theme sets the color of inputs, selects etc to grey.

You can override that for the EE registration form using something like this:

#event_espresso_registration_form select, 
#event_espresso_registration_form input {
    color: #000;
}

We recommend using either the My Custom CSS or Reaktiv CSS Builder plugins to add custom styles such as these.