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yoav ben porat
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September 29, 2014 at 9:00 am
hello,
i have 2 problems:
1. the CSV EXPORT is not encoded, just in english, and my website is in russia:
http://www.limmudfsu.org.il/wp-content/uploads/2014/09/d6uft7yui.jpg
2. i wnat to confirm users before they pay (via waiting list), but in the website they still see the paypal button:
http://www.limmudfsu.org.il/wp-content/uploads/2014/09/gc9e4.jpg
the event: http://www.limmudfsu.org.il/event-registration/?ee=1
Please help.
YOAV.
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Dean
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September 30, 2014 at 2:37 am
Hi,
1) I have seen this before, and it isn’t actually the CSV encoding but the spreadsheet program. For example, if you are using Microsoft Excel, you can import the CSV file via the Data option and it will encode correctly.
Screenshot:http://take.ms/Rkq29
http://superuser.com/questions/280603/how-to-set-character-encoding-when-opening-excel
2) If you want to pre-approve users you will need to firstly turn on Pre Approval in the General Settings. http://take.ms/uIAml
Then, in the individual event you will also need to turn on Pre Approval (the option is in the right hand side column). http://take.ms/JvfQV
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yoav ben porat
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October 1, 2014 at 2:11 am
thenks for your help.
it works, but the system still send me e-mail to pay+pdf invoice before i confirm users.
i want to confirm first, and just after the mail for payment will send.
http://www.limmudfsu.org.il/wp-content/uploads/2014/10/bcu93.jpg
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Lorenzo Orlando Caum
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October 1, 2014 at 2:10 pm
Hi Yoav,
There is a global preapproval setting that needs to be on. Then you need to enable it on a per-event basis:
http://cl.ly/image/130S2h2j1h3q
Could you confirm that this event has the pre-approval enabled?
—
Lorenzo
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yoav ben porat
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October 2, 2014 at 12:23 am
yes, the “pre-approvel” mark on “YES”, but still send the e-mails.
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Dean
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October 2, 2014 at 1:16 am
Is it possible to get your login details in order to look into this?
If so, please send them via https://eventespresso.com/send-login-details/
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Dean
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October 2, 2014 at 1:16 am
Is it possible to get your login details in order to look into this?
If so, please send them via https://eventespresso.com/send-login-details/
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