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-100% Coupon code doesn't remove sales tax

Posted: January 31, 2022 at 5:30 pm

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pathwise

January 31, 2022 at 5:30 pm

Setup a coupon code to remove 100% of the product purchase.

However the federal tax remains. I would like the coupon to remove the entire cost.
I also tried -105 (5% being the tax rate) and it didn’t work for single seat orders.

https://ibb.co/gTgJGN3
https://ibb.co/qsHSs6P


Tony

  • Support Staff

February 1, 2022 at 5:15 am

Hi there,

If you go to Event Espresso -> Promotions -> Settings (tab at the top of the list)

You’ll find the option ‘Promotions Affect Taxes’, what is yours currently set to?


pathwise

February 1, 2022 at 11:24 am

@Tony

Thanks. It was no, but I switched it to Yes.


Tony

  • Support Staff

February 1, 2022 at 12:49 pm

Awesome, so just to confirm before I close this ticket, after switching the above the promotion now works as expected for you?

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