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Support License Key Error Message

Posted: March 5, 2015 at 4:12 pm


Wendy Mah

March 5, 2015 at 4:12 pm

Hi there,

Getting this error message: You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.

As far as I know, everything is correct. It’s interfered with my ability to download the Ticketing update also.


Dean

March 6, 2015 at 5:15 am

Hi,

That’s odd as your licence key is currently not assigned to a website. Did you request a reset? Please try inserting the key again and saving.

The support post ‘Support License Key Error Message’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Dean 9 years, 1 month ago ago

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