Support

October 21, 2014 at 10:27 pm

Hello,

I have just finished reloading everything.
New web hosting server, new fresh install of wordpress 4. New database. No carried over data.

Tried to install EE4 full from the zip upload, and it failed to extract.

So I extracted the EE4 Core and uploaded by FTP.

Activated fine, I was able to configure general settings, countries and alike.

But I get exactly the same error with Venues.
I can create a new venue and enter all data.
As soon as I go to save the venue data I get the error
Cannot load espresso_venues.

The venue is added to the list, but if I click on it to edit it, I get the same error.

I have the default WordPress theme running. I have 2 other plugins working. They are for smtp log and WP-Mail-SMTP

All pretty vanilla, with the exception that my wordpress install is in a sub folder from the root of my web site.

October 22, 2014 at 10:16 pm

Hello Tony,

Yes that i the full error shown. If I select edit on a venue, I get a web page with only that message shown.

Do you have a walkthru for enablin WP_debug and capturing what is requested?
I turned on the EE4 logging, and the log did not contain much.

[2014-10-22 23:31:12] EE_Admin_Page.core.php -> _verify_routes()

[2014-10-22 23:31:12] EE_Admin_Page.core.php -> _set_list_table_view()

[2014-10-22 23:31:12] EE_Admin_Page.core.php -> get_list_table_view_RLs()

[2014-10-22 23:31:12] EE_Admin_Page.core.php -> _add_registered_meta_boxes()

[2014-10-22 23:31:12] EE_System.core.php -> espresso_toolbar_items()

[2014-10-22 23:31:12] EE_Error.core.php -> get_notices()

[2014-10-22 23:31:12] EE_Admin_Page.core.php -> _set_nav_tabs()

[2014-10-22 23:31:12] Venues_Admin_Page.core.php -> _overview_list_table()

[2014-10-22 23:31:12] EE_Admin_Page.core.php -> _display_admin_page()

October 26, 2014 at 10:11 pm

Hello Lorenzo

Was initially running on the default Twenty Fourteen theme and the error was occuring.
Fresh installation of WordPress 4.0 Fresh install of EE4.
I had to upload and activate EE4 manually, as it errored trying to extract some of the template files when uploading the Zip file.
The issue may be related to my running WordPress and EE4 in a sub folder on my hosted site. Not in the root folder.

October 27, 2014 at 11:42 pm

Hi Josh,

Just to correct, I can add a venue. It will enter all of the information and obviously store it in the database.
When i press ‘Post’ to store the venue data initially, I get this error.
If I try to edit a venue, I get this error.

Might be best if we can arrange a time for somebody in support to log to my site and check, as it is only the Venue part that seems to have a problem.