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ALAMESA, S.L. Ernesto Gallud
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October 22, 2014 at 8:55 pm
Sorry, but i followed all the instructions, checked the troubleshooting, and still i have this error when i try to test payment with credit card with paypal pro.
Attention: Your transaction was declined for the following reason(s): Error Code
And the testing data i see in the payment screen shows an outdated credit card. There’s no way to test this if the card is out of date!!:
Test Master Card # 5424180818927383
Exp: 10/2012
CVV2: 123
I have SSL installed, when a client make the payment, the sistem redirects to a secure url automatically?
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ALAMESA, S.L. Ernesto Gallud
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October 22, 2014 at 9:07 pm
Sorry, the complete error message is:
Attention: Your transaction was declined for the following reason(s):
Error Code: 10002
Short Message: Security error
Short Message: Security header is not valid
Severity Code: Error
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Lorenzo Orlando Caum
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October 23, 2014 at 1:35 am
Hi,
If this is a new account with PayPal Pro, then please check for require fields on your account. For example, a field like company/business name may be set to required by default.
However, Event Espresso does not use this field and this causes the order to fail.
Another possibility is that there is some extra spacing before or after your API credentials in the payment settings page of Event Espresso. Try regenerating your credentials and carefully copy and paste them into Event Espresso and save changes.
Then try another registration.
—
Lorenzo
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