I have successfully purchased and installed EE4. Everything works, however, I don’t see the registration form when I am completing the registration process. Below are the actions that happen upon registration:
1. Click on event title
2. Taken to ticket page
3. Select number of tickets
4. Click “register now”
5. Taken to registration checkout page. Collects only First Name, Last Name, and email
6. Enter this information.
7. Click to “Proceed to Payment Options”. Input payment information.
8. Registered.
I would assume on step 5, I would be presented with the registration form with all of my required and custom questions. Is this correct? If I am right, what setting should I adjust to make this work.
I’m assuming you have created new questions via the Registration Form menu in the admin? Did you create a new Question Group and assign the questions to it? If not you need to do that from Registration Form > Question Groups tab.
Once that is done, edit the event and in the right hand column you will see Questions for Primary Registrant and Questions for Additional Registrants boxes. Both of these boxes contain the Question Groups, tick the ones that are appropriate and update/save the event. The question groups will now display when someone registers.
Let me know if you have any more questions regarding this.
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