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Michelle Patterson
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November 1, 2013 at 3:56 pm
Hi there,
We use latest wordpress (1.7.1), espresso 3.1.35.2.P, and seating chart 1.2-alpha.
You can check it at http://californiawomensconference.com/tickets/event-registration/
Maybe we are wrong with the config or somehow.
First we like to sell ticket with different price for upper seat and lower seat, and depend on when they buy the ticket. Less price when user buy the ticket early.
We can’t find this option so we need to add seating chart per period registration. And create the event per period registration.
We can import the seat with csv format, but have an error when trying to use xls format, always have same error message about memory limit event we already increase it to 512M.
We set the price on seat section not on event section. And user not force to select the seat, is there any option we have to set to force user to select the seat? Because it make user can buy ticket for free.
User can select the seat if they click event name, it took long time to render the seats because we have about 12.000 seats. We have to separate it manually. Maybe in future release user need to select the level and/or the row before plugin render the seats, we think it would be great if we have an option to set it on dashboard.
Our concern for now is to force user to select the seat and not sell the ticket for free.
Please let us know if we were wrong with the config.
Thank you.
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Dean
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November 4, 2013 at 1:39 am
Hi Michelle,
Currently the seating chart cannot be used with different prices, it’s a set price only.
The uploaded spreadsheet needs to be in CSV format, not XLS. You can save it as a CSV via Excel.
One of the issues with the seating chart on your site is that you have jQuery errors coming up, most likely due to custom jQuery.
First is this error:
Uncaught TypeError: Object [object Object] has no method 'live'
caused by this code
//add by Asep Mulyawan asep@wordpress-services.com
//keed display the popup when select level & section
jQuery('.ee_select_level').live('click',jQuery('#seating_chart_page').off('click'));
jQuery('.ee_select_level').live('change',my_display_seating_chart);
I also came across this error:
Uncaught TypeError: Property '$' of object [object Object] is not a function
The code for this is buried in “minified” code so I have no clue which plugin/theme/code snippet is causing it.
Fixing these jQuery errors should resolve the fact that users are skipping the seat selection, unless there are further errors.
Thanks for the feedback on the sections/levels, I will make a note of it.
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Michelle Patterson
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November 9, 2013 at 9:04 pm
Hi Dean,
Thanks for your reply, we already find the solution.
You test the website when our dev custom this add-on.
It is working as we expected now.
Thank you.
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