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Paul Cauberg
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October 23, 2013 at 4:43 am
Hi, I have purchased a personal license yesterday. After this I have only received a mail requesting me to sign up for this forum; which I have done. However I haven’t received any license key or upgrade instructions ?
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Dean
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October 23, 2013 at 5:31 am
Hi Paul,
I am sorry that something has not gone right here, it might be because you signed up to Event Espresso with a different email address.
The sales dept. is currently offline, so I can’t check with them about this. However if you can email in a copy of your purchase receipt to support at eventespresso dot com, with a link to this forum post, I will look at getting your account resolved ASAP for you.
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Paul Cauberg
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October 23, 2013 at 5:33 am
Hi Dean, thanks for your quick reply. To what mail address can I send the receipt? best regards,
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Paul Cauberg
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October 23, 2013 at 5:43 am
never mind, I read you reply too quick. Receipt has been mailed! thanks again!
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Dean
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October 23, 2013 at 6:03 am
Hi,
Thanks for that, the account is set up for you now. I have forwarded some details on to the sales dept. so they may get in touch (mainly if I have not set it up right and it needs transferring). Otherwise your good to go.
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