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Ticket Notice – Notifications assignment cannot be made

Posted: February 16, 2015 at 5:34 pm

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NYSCC

February 16, 2015 at 5:34 pm

Thank you for helping us resolve our outstanding issue:

Editing the system default works for neither the “Global” nor the “Create New Custom” “Template In Use” action under EVENT ESPRESSO > EVENTS > XXX > “Notifications”. The “Message Type” for “Ticket Notice” assignment will not change from the system default.

You can see our form at: https://nyscc.org/nyscc-events/attendee-registration-suppliers-day-2015/

We tried creating a Custom Ticket Notice: https://nyscc.org/wp-admin/admin.php?page=espresso_messages&id=19&context=primary_attendee&action=edit_message_template&_wpnonce=ad4e6c2c9c&edit_message_template_nonce=ad4e6c2c9c&return=update_message_template

Thank you for helping us figure out how to customize the default Notification.


Seth Shoultes

  • Support Staff

February 17, 2015 at 7:17 am

Hello,

If I am understanding correctly, you are trying assign a custom ticket to the event using the “Notifications” panel in the event editor (screenshot: http://www.screencast.com/t/AW0gFplCL), correct? Once you created the custom ticket notice, and select it in the “Notifications” panel, it is not staying selected upon save?


NYSCC

February 17, 2015 at 8:11 am

You’ve toggled my brain and I’ve fixed the issue! Many thanks for your help.

Please close this ticket.

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