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bwilcox
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May 13, 2015 at 8:06 pm
We are using EE3 3.1.37.3.P and are experiencing the following error during the payment processing of some registrants using the Authorize.net AIM payment gateway. I have not been able to test extensively but it appears it may be related to having multiple attendees on the registration.
Attention: your transaction was declined for the following reason(s):
This transaction cannot be accepted.
Response Code: 3
Response Subcode: 1
Any help would be greatly appreciated. Thanks!
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bwilcox
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May 13, 2015 at 8:30 pm
I generated a new API Login ID and Transaction Key and that seems to have fixed the issue. I had been testing payments through EE4 on a dev instance earlier today and had generated a API Login ID and Transaction Key for that. Not sure if or why that would have disabled the production site.
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Dean
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May 14, 2015 at 3:09 am
Hi,
Glad you got it resolved. I
‘m not sure why that happened either, but it’s definitely at Auth.net’s end, as the error code refers to bad credentials.
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