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Surcharge Not Itemized in Ticket Pricing

Posted: August 1, 2014 at 2:15 pm

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Greg Brailsford

August 1, 2014 at 2:15 pm

Hi,

I’m running WP 3.9.1 with EE 4.3.0.beta.024 and just configured a basic event. However the surcharge is not shown in the itemized ticket listing, but rather is added to the price before the fact.

Each of 4 unique tickets is configured to charge a Service Charge of $40.

What actually shows is the total price (surcharge included) as the base price. Clicking the + reveals a base price of $800, a Service Fee with nothing listed next to it, and then a grand total of $800. So it’s adding the surcharge into the base price, which it should not, and then failing to show it in either the itemization or the grand total.


Dean

August 4, 2014 at 2:48 am

Hi Greg,

This should be fixed as of Beta 4.4.0. The price will still include the surcharge but it will be listed in the breakdown. Screenshot http://take.ms/EPjb8

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