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Split: Support License not Working Properly

Posted: February 15, 2015 at 5:57 pm

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Randy Joy

February 15, 2015 at 5:57 pm

I have a similar problem. My license shows the correct domain, but is says: “A valid Support License Key is needed to enable automatic upgrades. Your current account does not allow automatic upgrades on more than one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.”

Domain is http://www.ridesmartcotaevents.info

I show a valid key on my account. Does it need to be reset or is it something else I may have configured wrong?

Thanks!


Sidney Harrell

February 16, 2015 at 2:47 pm

It may be a www difference. I went ahead and reset the key, give it a try now. (after you copy the new key into your EE install.


Randy Joy

February 16, 2015 at 2:53 pm

That fixed it. Thanks!
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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
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Status: closed

Updated by Randy Joy 9 years, 10 months ago ago

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