Support

Home › Forums › Event Espresso Premium › Registration email not sent

Registration email not sent

Posted: April 8, 2013 at 4:02 pm

Viewing 1 reply thread


Raedorah

April 8, 2013 at 4:02 pm

The registration email is not sent. We are using the default system emails. Please provide a solution, thanks.


Dean

April 9, 2013 at 5:20 am

Hello Carlene,

Can you provide some more information please?

Registration email to the customer, the admin or both?

Have you checked your spam folder?

Have you checked the settings in General Settings and the event to make sure the Payment status is correct, as it is possible to mark emails to not be sent until payment has been received.

Is this a recent occurrence, where they working before?

If so, have you added or updated any themes or plugins including Event Espresso?
Viewing 1 reply thread

The support post ‘Registration email not sent’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Dean 11 years, 8 months ago ago

Topic Tags

Tagged: 

Notifications

This topic is: not resolved
Event Espresso