Support

Home Forums Event Espresso Premium PayPal Surcharge Error since upgrade to 3.1.28.2

PayPal Surcharge Error since upgrade to 3.1.28.2

Posted: November 9, 2012 at 5:44 am

Viewing 1 reply thread


barnzeee

November 9, 2012 at 5:44 am

I’ve got a standard 6.5 Percent surcharge on all events.
It adds this surcharge to the total amount in the confirmation page and then in PayPal it seems to add £6.50 to the total amount and then gives a massive discount, showing the correctt sum, i.e original fee + surcharge.

But this wasn’t showing before I upgraded this morning to v 3.1.28.2

Although not a critical error as the payment is correct, but it shows in PayPal our event prices are higher and we are then giving larger discounts.

Some attendees may get confused, by seeing this overinflated fee.

Seems odd as the surcharge in 6.5% and the extra added to the event fee is £6.50.

Please advise

Thanks and take it easy


Dean

November 9, 2012 at 6:08 am

Yep, I can re-create this, I will refer it onto the devs to look into, sorry for this, we will get it resolved as soon as we can.

Viewing 1 reply thread

The support post ‘PayPal Surcharge Error since upgrade to 3.1.28.2’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso