Support

Home › Forums › Event Espresso Premium › Payment Status – automatic update

Payment Status – automatic update

Posted: January 4, 2014 at 8:43 am

Viewing 2 reply threads


Angela Haddon

January 4, 2014 at 8:43 am

Hi, this is a pretty straightforward question (apologies if it’s in the docs, but I couldn’t find it) – if an attendee pays online (through PayPal or credit card), is their payment status automatically updated to ‘paid’ in the EE dashboard, or does the event vendor have to manually go in and update the payment status?
Thanks for your help!


Dean

January 6, 2014 at 1:06 am

Hi Angela,

If the payment is made by a gateway like PayPal, then yes the status should be updated to Completed.

The only times it wont is when using an offline gateway such as Invoice, then it is up to the admin to update the attendees accordingly.


Angela Haddon

January 6, 2014 at 8:58 am

Thanks Dean – good to know!
Viewing 2 reply threads

The support post ‘Payment Status – automatic update’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Angela Haddon 10 years, 10 months ago ago

Topic Tags

Tagged: 

Notifications

This topic is: resolved
Event Espresso