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Notification of invalid support key

Posted: June 1, 2017 at 2:04 pm

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tsl_hudson

June 1, 2017 at 2:04 pm

We are getting a notificatio nthat says,

“An automatic update for Event Espresso – Ticketing (EE 4+) is available but your Support License Key is invalid. Either you have entered the wrong key on the Event Espresso General Settings page (EE3+ users) or Your Organization Settings page (EE4+ users) OR you no longer have access to the updates for this plugin. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.”

But our license key is supposed to be valid for another 4 months. This is causing ticketing issues to our customers. can someone please help? Do I request a license key reset?

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