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Not able to register for an event

Posted: June 3, 2015 at 6:54 pm

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Joann Nolte

June 3, 2015 at 6:54 pm

After inputting all necessary data and then clicking Proceed to Payment Options, My registration page show up again blank.

http://actonacademynorth.com/registration-checkout/?step=attendee_information


Joann Nolte

June 3, 2015 at 6:57 pm

Now i’m getting this error on my edit event page

The number of inputs on this page has been exceeded. You cannot add anymore items (i.e. tickets, datetimes, custom fields) on this page because of your servers PHP “max_input_vars” setting.


Dean

June 4, 2015 at 5:24 am

Hi Joann,

The max_input_vars is due to a change in how PHP works, in PHP 5.3+.

Generally most servers set this at 1000 but as EE can sometimes go past this number (depending on the number of tickets and datetimes), so you will need to get this figure increased.

There are two ways to do this:

1) Contact your host and ask them to increase it (I’d recommend changing it 5000 and see how that goes).

2) Add the following information to your servers php.ini or .htaccess file (back them up first!!)

php_value max_input_vars 5000
##note below values are only needed if your server uses the Suhosin patch
php_value suhosin.get.max_vars 5000
php_value suhosin.post.max_vars 5000
php_value suhosin.request.max_vars 5000

Number 2 may or may not work, depending on the server settings so if it doesn’t have any affect, you will need to discuss it with your host.

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