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Is there a way for an admin to "cancel" attendee without deleting them?

Posted: April 12, 2015 at 10:06 pm

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Bret Weinraub

April 12, 2015 at 10:06 pm

Here’s the exact text of the request I got:

“Another question: for the first time I had to cancel an attendee…. I tried to cancel him but the only possible action is deleting his entry, which is not what I want. I would like to be able to see if there was a cancellation, not just delete the attendee without any trace.

Do you have a solution ?


Bret Weinraub

April 12, 2015 at 10:07 pm

I forgot to mention, we are running

EE 3.1.37.1.P


Dean

April 13, 2015 at 4:04 am

Hi,

EE3

Go to Event Overview
Hover over the event in question and click attendees
Click the name of the attendee you wish to cancel
On the right, find and click View/Edit Payment Details
Change the attendees Payment Status to Cancelled
Click the Update Payment button

Does that help? Let me know if you have any questions regarding this.
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Updated by Dean 9 years, 6 months ago ago

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