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Jason Paizes
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August 13, 2014 at 8:51 pm
We are able to add a surcharge(10% GST) in Event Espresso(EE3) however the Invoices generated in Infusionsoft have the Surcharge added to the total without giving a breakdown of the GST charged.
How can I rectify this?
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Jason Paizes
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August 17, 2014 at 4:39 pm
Hi Team.. Any news on this. I have subsequently found several other threads asking variations of this. I am using eWay as a payment gateway and even though I have used the surcharge feature, the receipt coming through from eWay shows the total amount (fee + surcharge) rather than breaking it down to fee and GST as separate line items.
Is there any way to get an invoice or receipt out of EE which shows the GST (or surcharge) component as a separate line item?
This is very important.
Thanks guys.
Regards
Jason
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Jason Paizes
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August 17, 2014 at 4:41 pm
Oh.. the test event I am using is http://www.sbcnorthwestmetro.com.au/event-registration?ee=16
Note that GST shows on the registration page but gets bundled into the total amount on the payment page.
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Sean Verret
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August 20, 2014 at 9:02 pm
We have the same issue.
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Sean Verret
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August 20, 2014 at 9:03 pm
Is there a way to not have EE3 send any information regarding the invoice or receipt to Infusionsoft since EE3 already creates a ticket and receipt?
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Jason Paizes
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August 20, 2014 at 9:54 pm
Hi Sean.
You can stop Infusionsoft from sending out automatic receipts. I find it is good to have a record of the transaction in IS for reporting purposes, (you can see all clients against an event which is listed as a product in IS).
I have managed to get our GST handled properly in EE using the suggestions in
https://gist.github.com/joshfeck/52ac749150322a2e4221
Ive formatted the invoice correctly (to show line items, logo, etc) and I then include the invoice shortcode in the email confirmation.
All good.
However, the surcharge does still not transfer across to Infusionsoft which only sees the total value. I am waiting for my developer to get back from holidays (next week) and he will sort that out. I’ll post a fix here if I find one.
Cheers
Jason
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