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Invoices are not opening when customer clicks on download link

Posted: February 5, 2013 at 5:36 pm

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karen bowness

February 5, 2013 at 5:36 pm

I would like to know a solution for our invoices no longer opening when customer clicks on download link. A blank page appears.


Seth Shoultes

  • Support Staff

    •

February 5, 2013 at 9:07 pm

I think this is a bug in Outlook for Windows. I’ve only ever been able to download PDFs, from Outlook, by right clicking the link and saving the file from the context menu.

I hope that helps.
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Status: closed

Updated by Seth Shoultes 11 years, 9 months ago ago

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