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WebKi Events
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June 14, 2013 at 2:09 am
I just purchased the business licence and after uploading the plugins to our site now cannot activate the Ticketing, Members Addon and MailChimp plugins. I have looked at the previous discussions and have reinstalled the latest version of EE. These are pretty important plugins for us. How can we activate the plugins and use what we’ve paid for?
Thanks.
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Dean
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June 14, 2013 at 6:03 am
Hi,
Sorry about any trouble here.
So you have installed and activated the core Event Espresso plugin, prior to the others?
What error message is it giving you?
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WebKi Events
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June 15, 2013 at 12:18 am
Thanks for getting back to me. The message we get is the following:
Fatal error: Call to undefined function event_espresso_run_install() in /home4/thewebki/public_html/wp-content/plugins/espresso-ticketing/espresso-ticketing.php on line 103
Fatal error: Call to undefined function event_espresso_run_install() in /home4/thewebki/public_html/wp-content/plugins/espresso-members/espresso-members.php on line 73
Fatal error: Call to undefined function event_espresso_run_install() in /home4/thewebki/public_html/wp-content/plugins/espresso-mailchimp/espresso-mailchimp.php on line 68
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WebKi Events
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June 15, 2013 at 2:36 am
Hi – just to let you know that this has now been fixed!
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Dean
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June 17, 2013 at 12:04 am
Hi,
Thanks for getting back to us, what fixed it?
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WebKi Events
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June 17, 2013 at 12:21 am
We completely uninstalled and then reinstalled the plugins and that seemed to fix the problem. Thanks again!
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Dean
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June 17, 2013 at 12:54 am
Brilliant, thanks!
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