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failed to install custom-files to EE3 ( new customer)

Posted: June 4, 2014 at 4:13 pm

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karen wang

June 4, 2014 at 4:13 pm

Installing Plugin from uploaded file: custom-files.3.1.zip
Unpacking the package…

Installing the plugin…

The package could not be installed. No valid plugins were found.

Plugin install failed.

Return to Plugins page


Dean

June 5, 2014 at 1:11 am

Hi,

The Custom Files add on is not a plugin so will fail if you install it like one. It needs to be added via FTP.

Here is the documentation: https://eventespresso.com/wiki/custom-files-addon/

I would also suggest checking out the Custom Templates addon as this may contain suitable ready made templates. https://eventespresso.com/product/custom-templates/

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