Support

February 2, 2015 at 12:45 pm

Good afternoon,
We have an urgent support request. Our website has EE installed on it and it has 2 price points. Members & Non members. Right now the non member pricing is working but member pricing is not. By this we mean that we have users who can register on the site but have to actually fill out an enrollment form & pay a fee to become a member (separate of EE) What is happening is general users who login in that have not become members are seeing and getting the paid members pricing. We are looking for the most efficient manner to ensure that only paid members received the discounted pricing and the others (non logged in or logged in non paid members are charged the general fee)

Please note before submitting this we tried to debug the code to fix the issue and at first we thought it would be easy to just add a conditional check in place for logged in users to see if they members or just general users and we did that successfully but when we submitted the form we found that, on next page again EE is showing member price for regular users. Upon further debugging of other pages we found that we cannot update price in one place and have it reflect everywhere but instead we have to find each and every page which contains this price logic. We also noticed the prices are coming from different functions with the help of hooks and some functions only returns the SQL string, so then we have to check all files where that function is being called.

Our current member logic: When a company registers, they have to pay, so if any one registers with an email from that company’s domain they will be considered as paid member and if someone registers directly with any company that has not paid then they will be considered as unpaid member. So I just added a logic to see if the user belongs to any company or not, if it belongs to any company then show member price otherwise regular price

We assume you have seen something like this many times before and there is an easy way to support / manage this and we are missing something.

Your prompt guidance and assistance with this would be greatly appreciated.
Thanks,

• This topic was modified 9 years, 8 months ago by Cliff Almeida.
• This topic was modified 4 years, 8 months ago by Garth.