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Brett Stallings
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November 8, 2016 at 11:55 am
Hi, I just recently updated EE and since about Oct. 31st ive been seeing registrations come through as “incomplete” notifications. Today I noticed I had not had a successful order since the 31st so I checked my CC processor and Mijireh and both had live payments, but the registrations in EE said pending payment. I went in and manually approved the transaction thus completing the chain reaction of approval and emails to admins and customer.
I then did a test order myself and confirmed the same result. Payment worked fine but the “transaction” was not marked as complete in EE thus blocking all confirmations, emails order completion steps.
Please advise.
Thanks,
B
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Seth Shoultes
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November 8, 2016 at 2:29 pm
Hey Brett,
Which CC processor are you trying to use?
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Brett Stallings
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November 9, 2016 at 10:25 am
We use PayEZ Getway via the Mijireh connection through EE4.
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Brett Stallings
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November 9, 2016 at 10:26 am
Also, everything regarding the payment connection has stayed the same pre and post update. It was working prior to the update.
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Brett Stallings
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November 9, 2016 at 10:36 am
I just processed the update from today and all is well again. I noticed the previous update sent the user to a different final page after paying. The new page looks great with the order details! Case close. All is working now. Thanks!
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