Support

Home Forums Event Espresso Premium Event Attendees being overwritten

Event Attendees being overwritten

Posted: April 21, 2015 at 5:53 am

Viewing 1 reply thread


seaghan

April 21, 2015 at 5:53 am

When more than one registration to the same event is made in a row, the previous registration for that event is being overwritten.

Is there any setting in EE that can be changed to avoid this?

(Version 3.1.37.1.P)

Thanks.


Dean

April 21, 2015 at 7:28 am

Hi,

If the event has been finalized by either paying or clicking the Finalize link, then the registration will not be over written. If the attendee fails to finalize the registration then their session is still open and going back to the beginning and registering again will over write the initial details. There is a warning (via JavaScript) regarding this if the attendee tries to leave the registration before finalizing.

Viewing 1 reply thread

The support post ‘Event Attendees being overwritten’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso