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Asier Ruiz
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May 5, 2013 at 2:41 pm
Hi there,
I have this issue with the concept of “Confirmation page”. What i understand from “Confirmation page” is that once there, you have submitted your info but you aren’t yet registered until you press the “Confirm registration” button.
In my fresh install of the plugin with the “Skip confirm page …” option disabled, i get people registered without pressing that “Confirm registration” button. Even though they get registered without pressing the button, they won’t get the confirm email until you press it.
Any clarification on understanding the way it works or misconfiguration will be very appreciated.
Thank you.
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Dean
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May 6, 2013 at 3:41 am
Hello Asier,
The confirmation page is where the user is added to the database. Regardless of if they confirm or not it will add them, this is to enable to admin to see people who stopped registrations mid way for some reason and to follow up with them if they wish.
The registration confirmation email will only go out once the confirmation page is passed, and payment is received (unless a free event or you change this in the General Settings so that the email goes out if payment is not received.)
If the Skip Confirmation option is selected, the confirmation page is still used, but instantly confirmed, so the user doesnt have to (and often doesnt see it unless the server is running very slowly).
I hope that helps clarify, but if not please let me know.
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