Support

Home › Forums › Event Espresso Premium › Emails going to Admin instead of Ticket purchaser

Emails going to Admin instead of Ticket purchaser

Posted: September 6, 2013 at 11:37 pm

Viewing 1 reply thread


Alex Chambers

September 6, 2013 at 11:37 pm

Hi – I am setting up an event (beginner) and when I test it I am receiving the ticket information as Admin, rather than the person buying the ticket. I have the “send payment confirmation” turned to yes and the fancy headers turned off etc…any ideas?? Thank you


Dean

September 9, 2013 at 2:13 am

Hi Alex,

When someone registers two emails are sent out, one to the admin and one to the person registering.

When testing do you complete the payment so the registrant is marked as Completed? If not, is the setting “Send registration confirmation emails before payment is received?” set to yes? (Event Espresso -> General Settings)
Viewing 1 reply thread

The support post ‘Emails going to Admin instead of Ticket purchaser’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Dean 11 years, 2 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso