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EE4 – Event registration button not showing – Qty expired

Posted: November 4, 2014 at 2:28 am

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chris lawson

November 4, 2014 at 2:28 am

Hi, the event registration button is no longer showing for my event, and “Expired” is displayed under Qty. The event is set for January, still shows as “upcoming” in event admin, tickets available are set to 800 and only 10 have been processed so far in testing. Is there another setting somewhere which could be causing this? Thanks


Dean

November 4, 2014 at 3:40 am

Hi Chris,

Have you set a quantity for the datetime as well as the ticket? They work in tandem so if the datetime limit maxes out the tickets will expire.

The other thing to look at would be the registration period dates, make sure they are still valid.


chris lawson

November 4, 2014 at 8:23 am

Hi Dean, yes it was the reg period end date – thanks
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Updated by chris lawson 10 years ago ago

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