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EE4 Custom Email Template Not Showing.

Posted: February 28, 2015 at 4:33 pm

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Eric

February 28, 2015 at 4:33 pm

Hi,

I have had no luck getting the “ticket notice” email to use my custom design.

I’ve created my own template, but that didn’t work, so instead I just modified the default template and that didn’t work either.

EE4 4.6.12.p
Wordpress is up to date.


Dean

March 2, 2015 at 4:25 am

Hi,

A few things to check:

Have you edited the Registrant message type as well as the Primary Registrant?

Have you selected the custom message in the event Notifications box? (screenshot http://take.ms/HbfRI)

I think that because you say you have edited the default message, you may not have edited both the Registrant and Primary Registrant messages.


Eric

March 2, 2015 at 10:40 pm

Ah, I didn’t edit the Registrant before, just the Primary Registrant.

It’s working now, thank you!


Dean

March 3, 2015 at 1:23 am

You’re welcome. glad you got it working!
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Updated by Dean 9 years, 8 months ago ago

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