Support

Home › Forums › Event Espresso Premium › Delete "locked" events

Delete "locked" events

Posted: May 11, 2015 at 4:51 am

Viewing 2 reply threads


Marcel Wepfer

May 11, 2015 at 4:51 am

Hi there. When I delete inactive events, I can permanently delete them out of the trash Folder. That does work, except for one event who gets a lock symbol and cannot be deleted permanently. What do you think could the reason be? Regards, Marcel


Dean

May 11, 2015 at 8:14 am

Hi Marcel,

Events are locked because they have outstanding registrations and/or transactions on them. You will need to clear those transactions/registrations before you can delete the event.

This, while perhaps awkward, is designed to stop the possibility of accidental deletions.


Marcel Wepfer

May 11, 2015 at 8:27 am

Thanks, Dean, I found it and it worked 🙂
Viewing 2 reply threads

The support post ‘Delete "locked" events’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Marcel Wepfer 9 years, 6 months ago ago

Topic Tags

Notifications

This topic is: resolved
Event Espresso