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Delete "locked" events

Posted: May 11, 2015 at 4:51 am

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Marcel Wepfer

May 11, 2015 at 4:51 am

Hi there. When I delete inactive events, I can permanently delete them out of the trash Folder. That does work, except for one event who gets a lock symbol and cannot be deleted permanently. What do you think could the reason be? Regards, Marcel


Dean

May 11, 2015 at 8:14 am

Hi Marcel,

Events are locked because they have outstanding registrations and/or transactions on them. You will need to clear those transactions/registrations before you can delete the event.

This, while perhaps awkward, is designed to stop the possibility of accidental deletions.


Marcel Wepfer

May 11, 2015 at 8:27 am

Thanks, Dean, I found it and it worked 🙂
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Updated by Marcel Wepfer 9 years, 5 months ago ago

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