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Coupon Code missing in attendee record

Posted: April 9, 2015 at 5:45 pm

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Cheri Henney

April 9, 2015 at 5:45 pm

I am using EE 3.1.37.1.P
When I am adding an attendee as the admin, I enter the name, phone, and coupon code, and the record saves. Unfortunately, if I dive into the attendee View/Edit Payment Details, the coupon code was not saved (neither it is showing in the download of all attendee data). Please help? I now have to go through several extra steps to enter this data in the payment details. Thank you. Last time I posted this, I was told to download the most recent version of EE3, which I did, and the issue remains.


Dean

April 10, 2015 at 2:21 am

Hi Cheri,

We do have a ticket for that issue, I’ll add further notes to the ticket.

In the meantime, you can edit the attendee, and add the Promo code via the view/edit payment screen.

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