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Correct site key/multiple domains error

Posted: May 8, 2014 at 9:04 pm

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Steve Hatch

May 8, 2014 at 9:04 pm

I am getting this error although I only have one installation on one domain.
This is most irritating. It’s not good for your good paying customers to be treated in this manner. I am not trying to steal.

You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.


Dean

May 9, 2014 at 4:16 am

Hi steve,

Sorry about that. I have reset the licence key. Please can you go to the General settings and remove the key (cut) save the options. Add it back and re-save.

If the issue pops up again just let us know and we can look into it in more detail.

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