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Collecting payments after registration ends

Posted: July 15, 2015 at 5:01 pm

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Mike

July 15, 2015 at 5:01 pm

Hello,

We have several users who did not complete the transaction before we closed registration for the event. We would like to keep attendance open to them if they choose to pay, but prevent any others from registering. If a payment reminder is sent to them, and the event is closed, will they run into an error?

Thanks for your help.


Dean

July 16, 2015 at 4:05 am

Hi Mike,

Assuming EE4 here.

It depends. If they are marked as Not Approved when the event sells out, then they will be shown a message that the event has sold out, though they will still be able to pay (this will likely overbook your event).

If they are marked as Approved (transaction still pending) then they will not see that message as they are already considered part of the capacity.

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