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Change Ticket Attendee Contact Info

Posted: October 18, 2017 at 10:26 am

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sogtalks@gmail.com

October 18, 2017 at 10:26 am

Hello,

We have two ticket types; Member and Guest. The Member must purchase the ticket for the guest. We had a situation where the Member purchased the Guest ticket on a subsequent visit. When they got to the attendee field(s) the primary registrant information was auto-populated in Attendee 1, they changed that information to the guest information which then changed the contact record for the primary Registrant.

I have tried to update the attendee information for only the Guest but can’t do it without changing the primary registrant info.

What can I do.

Thank you.

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