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Deny Rahardjo
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July 17, 2014 at 10:02 pm
Hi,
i got problem here, i cant edit event and when im turn on wp debug i got this error http://pastebin.com/KDsXU5vL
how to fix this ?
Thanks
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Dean
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July 17, 2014 at 11:54 pm
Hi Deny,
Can you please check your timezone in Settings > General and advise what it says e.g. http://take.ms/JjMgL
It should be in UTC and the error suggests it is, but it would be good to clarify what you have.
I would also recommend updating your Event Espresso plugin, we have added a bunch of features and fixes since your version and it may even resolve the issue.
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Deny Rahardjo
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July 18, 2014 at 2:23 am
Hi Dean,
what i have there is UTC+8 , UTC time is 2014-07-18 8:18:04 Local time is 2014-07-18 16:18:04
Thanks
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Dean
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July 18, 2014 at 2:52 am
Thanks Deny,
Did you update to the latest version?
Can you clarify your PHP version (Event Espresso > System Status)?
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Deny Rahardjo
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July 18, 2014 at 2:56 am
Hi Dean,
here the data
Event Espresso version 3.1.36.5.P
WordPress version WP 3.9.1
Installed plugins
Event Espresso – Custom Template Display by Event Espresso version 1.0,
Event Espresso – Permissions by Event Espresso version 1.5.5.p,
Event Espresso by Event Espresso version 3.1.36.5.P,
PHP Version 5.3.3
Thanks
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Dean
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July 18, 2014 at 3:04 am
Thanks Deny,
Everything looks ok, so I can only assume it is a theme or plugin conflict.
Is it possible to get your login details in order to look into this?
If so, please send them via https://eventespresso.com/send-login-details/
NOTE: login details need to be Admin level and FTP details are appreciated.
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Deny Rahardjo
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July 18, 2014 at 3:18 am
Hi Dean,
im already send admin level user login credential to you
Thanks
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Dean
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July 18, 2014 at 4:01 am
Hi,
I cannot find anything under your name or email – is it in a different name? Or could you resend using the form?
Thanks
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Deny Rahardjo
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July 18, 2014 at 4:08 am
Hi Dean,
ok im done resubmittng the form
Thanks
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Dean
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July 18, 2014 at 6:03 am
Thank you Deny,
OK it seems the issue is that in EE3, timezones need to be set to the closest city, not to UTC (sorry I didn’t pick up on that earlier).
Adding a new test event and changing the event time zone to a city (if you set the timezone in the General Settings it will automatically do this for you), allows you to edit the event afterwards.
I didn’t set this as I couldn’t clarify the correct closest city.
Unfortunately it is not retro active, so you will need to recreate the events already made, sorry about that.
On a completely unrelated topic, can I ask who the host is for this site? The site is really fast!
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