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Cannot set the datetime / add tickets

Posted: March 11, 2015 at 6:17 pm

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adriendes

March 11, 2015 at 6:17 pm

Hi,

I’ve just started to use Event Espresso.

Something is really strange : when I create a new event, I cannot change the settings in the “Event tickets and datetimes” box. The collapsible section doesn’t want to open…

I don’t know if it’s a problem with my theme (Brooklyn) but I’m stuck. This is really urgent.

Thanks a lot for your help,

Adrien


WordPress Version:
4.1.1
PHP Version:
5.4.38
MySQL Version:
5.1.73
Event Espresso Version:
4.6.14.p
WordPress Address (URL):
http://www.printempsdeleco.fr
Site address (URL):
http://www.printempsdeleco.fr


Dean

March 12, 2015 at 3:01 am

Hi,

It’s hard for us to say what’s happening without admin access, but it sounds like a JavaScript error.

Can you please go to the affected admin page, right click anywhere and select Inspect Element (this should be available in Chrome, Firefox and Internet Explorer). This will show you the browsers Developer Tools section. Click console and see if there are any Errors listed there.

Please copy and paste the info here.


adriendes

March 12, 2015 at 3:08 am

Thanks Dean. It was a problem with the date formatting, and it works well now.

I just realized that MER is not available in EE4, which I just bought… Is it possible to switch to EE3 ? I didn’t know MER wasn’t available in EE4 before.

Thanks !


Dean

March 12, 2015 at 7:29 am

Hi,

It should be possible, please get in touch with the sales dept. sales@eventespresso.com

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