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Cannot export Attendees Excel Sheet

Posted: April 16, 2014 at 11:29 am

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Suhaib Siddiqi

April 16, 2014 at 11:29 am

I cannot export Attendee sheet for a event. It was working before. Now when I click on export attendee list, I get Wp error “Are you sure you want to do this?” After clicking on it, it goes back to WP Admin Panel >Event Espresso>Event Overview. Here is a link to the screen capture after I click on Export Attendee List. http://www.bostondesiconnection.com/event.png The link to the site is http://www.bostondesiconnection.com


Dean

April 17, 2014 at 1:37 am

Hi,

Your site is showing a 403 forbidden notice so I could not view the image.

Are you logged in as the site admin when trying to export the spreadsheet? Or are you logged in as a different role?


Suhaib Siddiqi

April 17, 2014 at 5:51 am

Hi Dean,
Sorry for 403 error. Where are you accessing from? Some of the ISPs IP were banned because of regular spam or attempts to login to admin panel. Sorry, if you happen to get caught into it. I can white list your IP if I know it.

To answer your question, yes, I am logged in as Admin when trying to export the Excel sheet. I noticed someone had similar problems on the Support forum and the user was also using Themify theme. I am using Themify new Event theme. I had informed Themify support to for a possible Nonce Check Fail issue. I can export if I switch to Genesis or Twenty Ten theme. I am waiting for a response from Themify Support.


Suhaib Siddiqi

April 19, 2014 at 6:54 pm

I contacted Themify Support. Below is their response. They could not find a reason for nonce check fail.

Hi,

I checked the errors log but I was not able to found any errors that could indicate why the issue is happening. Can you please contact the plugin authors and ask them for more details? What nonce check is failing?

Thank you.

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