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Cristi Constantin
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June 2, 2014 at 4:45 pm
0. Setup a seat chart for which all seats have a non-zero price;
1. First you select an available seat from the chart; popup message confirms the seat reservation;
2. Then you select an unavailable seat from the chart; popup message says that the seat is not available;
3. Click in the background window, with the event description;
4. Fill the required data (e.g.: First and last name, email);
5. After submitting the data, it is seen that the ticket will be free; server-side, it also shows as a free ticket.
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Dean
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June 3, 2014 at 2:08 am
Hi Cristi,
Thanks for letting us know about this, I will get a ticket raised to look into it in more depth.
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Cristi Constantin
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June 3, 2014 at 4:03 pm
The same free ticket is obtained if the reserved ticket time expires, and then the client submits the form (after having a selected seat, before the time expired). When testing for this scenario, you have to be careful which is exactly your timeout period (please check bug and solution at https://eventespresso.com/topic/seats-reserved-time-is-hardcoded-to-60-minutes).
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Dean
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June 4, 2014 at 6:00 am
Thanks, I’ll comment on the other thread.
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