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Michael Iskander
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June 13, 2013 at 11:37 pm
I am having attendees disappearing. People claim that they have registered but I don’t see them listed on the attendee list. I need help ASAP.
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Michael Iskander
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June 13, 2013 at 11:38 pm
I am using this Version 3.1.30.7P
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Sidney Harrell
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June 14, 2013 at 12:32 am
Can you update to the latest version? We are now on 3.1.33.1.
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Dean
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June 14, 2013 at 6:16 am
Hi Michael,
We had some issue around that version with disappearing attendees. Whilst it should have been fixed with the version you are on. It may be worth updating to the latest and testing to see if that resolves the issue.
I registered myself, using Test/Fake credentials, can you see if that registration has come through please?
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Michael Iskander
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June 17, 2013 at 10:34 pm
Hi Dean,
I saw your registration. Sorry it took me a while to get back. But I am now able to reproduce %100 of the time if I do the following:
1- register attendee A
2- Using the same browser, Click register again
3- register Attendee B
In the admin interface, I only see 1 attendee which is B. Basically if I am in the same session. then the last attendee registered will override all previous ones registered using the same browser.
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Sidney Harrell
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June 18, 2013 at 12:53 am
When you register attendee A, do you follow the link from the paypal site to the thank-you page, or do you use the browser back button?
The thank-you page and the cancel page should clear the session and prevent this, but you could try putting the 2 lines to clear the session at the end of the payment page, after the gateway options have been displayed. Place these lines in includes/process-registration/payment_page.php at line 353:
unset( $_SESSION['espresso_session']['id'] );
ee_init_session();
If that works, then we can consider a more permanent solution. Thanks.
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Michael Iskander
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June 20, 2013 at 10:45 am
Some people didn’t go through with the payment, but contact us directly for payment. Adding this on the payment_page solved the problem. now Attendee A and B show up.
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Carlos Flores
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June 21, 2013 at 5:07 pm
Just make sure I should add this code here:
else {
if (file_exists(EVENT_ESPRESSO_PLUGINFULLPATH . 'includes/process-registration/pending_approval_page.php')) {
require_once('pending_approval_page.php');
echo espresso_pending_registration_approval($registration_id);
return;
}
}
unset( $_SESSION['espresso_session']['id'] );
ee_init_session();
}
Right before the closing bracket right?
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Dean
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June 24, 2013 at 12:13 am
Hi Carlos,
That is the correct place.
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