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Attendee name not shown on Paypal confirmation email

Posted: February 11, 2015 at 6:16 pm

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Jo Stinson

February 11, 2015 at 6:16 pm

Since the update to EE4 the attendee’s name no longer appears in Paypal’s confirmation email description section? Confirmation emails now just contain the buyer’s information, shipping address etc, which, as you know, often differs from the actual person attending the event eg a parent registering & paying for a child to attend an event. How do I get it back please?


Seth Shoultes

  • Support Staff

February 12, 2015 at 8:48 am

Hello Jo,

Someone on the team is going to see if we can make a fix to include the name of the attendee in the PayPal description.

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