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Robert Lansing
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September 23, 2013 at 11:25 pm
I think having a page display either the amount paid OR the amount owed is very confusing. Aside from the green check mark and payment status area I still have customers emailing me asking if there payment was completed.
This should definitely be broken out into two displays of total amount paid and amount owed (maybe ‘due’ is easier to understand).
Also on the admin side, I see the “Edit Attendee Data” page shows “Total Amount Owing: $100” while on the “Edit Attendee Payment Record” page it shows “Total Amount Owing: $0” for a completed payment.
Regarding the Attendee import tool: attendees that were imported are not displaying the event name properly on the payment status/summary page. As well, they are showing $0 as amount paid/owed even though on the admin side their account looks the same as someone who registered and completed the transaction through EE.
Finally, what php file is this payment status/summary page defined? I would like to add a line that informs my customers to ignore the number until I can figure out the issue.
Thanks!
Bobby Lansing
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Robert Lansing
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September 24, 2013 at 12:00 am
One update: the reason the event name and amount did not show up correctly is because the start time was not correctly written to the database. The database said “7:30 am” but it needed to say “07:00”. I am not sure if this is my fault when using the Attendee import tool or a flaw in the system.
Please let me know what you think of the other portions…
Thanks,
Bobby
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Dean
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September 24, 2013 at 3:31 am
Hi Robert,
Thanks for your feedback, this is something we have looked into for version 4 and beyond. This is a screen shot of the beta version of 4 http://d.pr/i/BIjK it is of course subject to change. As you can see we have done away with the paid/owed and listed separate paid and total costs.
It is unlikely we will implement a similar system for 3.1.X, however it could perhaps be custom developed.
Regarding the Admin area, I see what you are saying. The Edit Attendee Data page should be matching the payment record but it isn’t. Thanks for pointing this out I will raise a ticket it to get it looked into.
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