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KIROS
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December 1, 2013 at 7:57 pm
Hello,
Currently if I register for my event, and add an additional attendee, I receive a confirmation email with the total amount charged, which is great. My problem is the attendee(s) also receive this grand total. Is there a way to only show the additional attendees the amount paid for their registration rather than the group total?
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Dean
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December 2, 2013 at 2:37 am
Hi Nelson,
Not currently no. We are changing the way that emails and messages are done in version 4.0 so that emails to the Primary attendee and to Additional Attendees can be different, thus allowing one to have the total and not the other.
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KIROS
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December 2, 2013 at 6:51 pm
Thanks for your response Dean. Just to confirm, if the ‘Payment Confirmation Email’ and the ‘Default Registration Confirmation Email’s’ are turned on, the primary registrant, and the attendees will receive both emails? I can’t specify to have the payment confirmation only be sent to the primary registrant?
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Dean
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December 3, 2013 at 2:17 am
Hi Nelson,
No, the payment confirmation will only go to the primary attendee as they paid.
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KIROS
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December 3, 2013 at 5:56 pm
Thanks for your reply Dean. In testing, currently the person who pays, and the additional attendee receive the payment confirmation email. Both receive both emails. I have test transaction turned on and my registration for can be found here:
http://kiros.zumastudios.com/registration-bellevue/
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Dean
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December 5, 2013 at 4:09 am
Hi Nelson,
My apologies, it seems I was incorrect, the payment email goes out to all attendees.
While it isn’t possible to change this currently (at least not without modifications) 4.0 has an improved messaging system coming.
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