We’re thrilled to announce the launch of our newly redesigned website and customer portal! Our goal with these updates is to make your experience smoother, faster, and more intuitive while introducing powerful new tools to help you leverage Event Espresso to manage your events with ease.

What’s New on EventEspresso.com?

We’ve completely revamped our website to enhance its functionality and usability. Here’s what you can expect:

Improved Design and Readability: The new design offers a cleaner, more modern look with improved readability, ensuring you can find what you need effortlessly.

Streamlined Pages: We’ve consolidated niche pages, making it easier to locate the information you’re looking for in one place. This will help you understand Event Espresso in context more quickly.
Mobile-Friendly Experience: Whether you’re on your phone, tablet, or desktop, the site now works seamlessly across devices.
Faster Load Times: Built for speed, the new site ensures you spend less time waiting and more time exploring.
Enhanced Documentation: Our new documentation site organizes resources in a way that’s easier to navigate, so you can find answers quickly.
Simplified Support Options: We now provide email support to better assist you—our forums are no longer in use, allowing us to focus on delivering more personalized help.

Introducing the New Customer Portal

Alongside the website, we’re launching a powerful new customer portal designed to streamline your experience and add value to your Event Espresso subscription. Here’s what’s included:

Better License Management: Easily manage your licenses, add or remove licenses, view their status, and keep track of renewals in one centralized dashboard.
Staggered Plugin Updates: Staged rollouts will allow us to gradually release updates to customers rather than pushing the update to everyone at once. This approach helps to minimize the risk of widespread issues and ensure a smoother update process for everyone.
Improved Staging/Development Support: Seamlessly test your updates and changes in staging or development environments without using one of your premium license keys.
Automated Release Process: We will be able to more quickly make plugin releases available, ensuring you always have the latest version with minimal effort.
Automatic Plugin Updates: Keep your plugins up-to-date automatically, reducing maintenance and improving security.
Version Control and Dependency Management: We are better able to manage plugin dependencies between core and add-ons ensuring on-going compatibility with plugins and server configurations.
Simplified Plans and Pricing: We’ve refined our plans and pricing to make it easier for you to choose the perfect package for your needs.
Retainer Plans: Need ongoing technical support? Our new retainer plans make it easy to offload technical tasks so you can focus on hosting amazing events.

Why This Matters

We designed these updates with you in mind. Whether you’re managing event registration for a small gathering or a large-scale conference, our new tools and features simplify your workflow, enhance your site’s performance, and provide the flexibility you need to succeed.

Explore the New EventEspresso.com

We invite you to explore the new EventEspresso.com and experience the improvements firsthand. Take a look at our new customer portal, browse the updated documentation, and let us know what you think! We’re confident that these updates will make managing your events easier than ever.

New Add-ons Coming Soon

As a reward for reading to the end of this announcment, we are also releasing three new add-ons, now or very soon. Including:

Calendar Plus (Calendar+) - which is a new calendar plugin for WordPress and Event Espresso which includes a new look and layout optimized for mobile devices, includes filtering, searching, multiple views and layouts. We think you'll love it. We're working out some final fixes and improvements, but it will be available soon.
Advanced Registration Forms Add-on - which includes conditional logic registration forms and per-ticket questions. We already have the conditional logic features working, and we're finalizing the per-ticket question features.
Self-Serve Registration Cancellations Add-on - allowing attendees a process to securely and independently cancel their registration without needing to contact event organizers.

Thank you for being a part of the Event Espresso community. Here’s to better tools, faster websites, and even more successful events!