Wait List Manager

Management

Allow attendees to add themselves to a wait list if an event is full or all the tickets are sold out.

Pricing

$89.95

Includes 12 months of support and updates.
This add-on is included in the Everything license subscription.
An active Personal license subscription is required before purchasing à la carte.

The Wait List Manager will collect necessary registration information from an attendee after an event becomes full or runs out of tickets. It will then monitor an event for a spot that becomes open and automatically notify the next attendee in line so they can confirm their registration.

Here is an example to help you understand how the Wait List Manager can work for you:

1) The Wait List Manager jumps into action as soon as an event becomes sold out

2) It then collects a name and an email address from attendees that are interested (up to a limit that you choose)

3) Behind the scenes, it monitors an event for open spots and when a spot opens up, then it reaches out to the next attendee in line through email, and asks them to confirm their registration

You can think of the Wait List Manager as a personal assistant that works tirelessly for you to keep your events full!

Here are just a few ways that our event organizers use the Wait List Manager extension for their events:

Ability for students to fill out info questions through a sign up form for a class or course that is full
Enable a waiting list for each workshop that reaches maximum capacity
Show a waitlist feature when a conference runs out of tickets

Management

Enable on a per-event basis

Control on a per-event basis if wait lists will be available once tickets sell out.

Management

Manually or automatically promote attendees

Controls whether or not to automatically or manually promote registrants from the wait list.

Management

Buffer spaces

Set a buffer of space between the event capacity and the number of attendees you allow to be promoted from the wait list.

Tickets

Quantity of tickets

Attendees can choose how many tickets they want when they sign up for the wait list.

Tickets

Collect contact information

Collect the attendee contact information when people sign up for the wait list so they can be contacted later.

Tickets

Waitlist capacity

Once all wait list spots are taken, the “Join The Wait List” button becomes unavailable.

Management

Wait list messages

The wait list manager creates three additional email templates for different scenarios when interacting with wait list attendees: added, promoted and/or demoted.

Management

Send message

When attendees are promoted from the wait list, you can manually or automatically send the appropriate emails (added, promoted and/or demoted).

Benefits of using a wait list

Wait lists maximize attendance by filling spots from cancellations, ensuring the event stays at full capacity, and potentially increasing revenue. It provides valuable data on demand, enhances customer engagement by keeping interested attendees in the loop, and offers strategic insights for future planning. Additionally, wait lists elevate the perceived value of an event, creating marketing opportunities and improving resource allocation based on attendee interest levels.

Events

Wait lists help fill every seat or get events to their capacity, maximizing the audience size and enhancing the event's energy and engagement with attendees. Wait lists also create a sense of exclusivity and high demand for the event, which can increase the appeal and perceived value among potential attendees. Heightened interest can lead to more buzz and word-of-mouth promotion, further elevating the event's profile in your niche community and across social networks.

Organizations

Wait lists provide organizations with valuable demand forecasting and strategic planning for future events. They help in building a database of potential attendees or clients, offering insights into audience interests and preferences, which can be used for targeted marketing and engagement strategies. Also, wait lists enhance customer relationship management by keeping interested individuals engaged with the organization, improving the potential for future conversions and fostering long-term customer loyalty to your brand.

People and teams

Wait lists serve as an efficient tool for managing workload and prioritizing tasks, especially in the context of event planning and execution. They enable teams to gauge interest levels and adjust their strategies accordingly, ensuring resources are allocated where they have the most impact. Wait lists enhance teamwork and shared objectives by converting wait list attendees into attendees with sales and revenue. Wait lists also refine team members' customer service and engagement skills through interactions with potential attendees.

Customer Love

“ Event Espresso has been registering students for our courses since the beginning of Event Espresso, back to 2010. We have expanded to three websites in three different regions of the Northeast and switched to version 4, now that the Waitlisting functionality has been released ”
⭐️⭐️⭐️⭐️⭐️
0rest0har

Frequently Asked Questions

Is a WordPress website required?

What does the Wait List Manager do when an event becomes full?

Can I control how many spaces are available on a wait list?

I understand that the Wait List Manager can promote attendees from a wait list for me, but I want to approve a handful of attendees manually. Can I do that?